As a corporate team member at CSC, this isn’t your ordinary work day. This is the career where you’re in charge of your destiny. From human resources to accounting, information technology to finance, our corporate team is comprised of smart, motivated individuals who enjoy being at the helm of an industry-leading company. When you join us, you’ll help set the strategy that accelerates CSC’s growth and your own career progression.

CSC ServiceWorks values and retains its associates by offering industry leading benefits including: Competitive pay, medical, dental and vision insurance, paid time off, and 401(k) with generous company match.

As Commission Inquiry Administrator, you'll be primarily responsible for commission inquiries via telephone or e-mail to provide problem resolution in accordance with the Organization’s service standards, and also perform a wide variety of specialized clerical functions. More specifically, you will:

• Handle commission calls and e-mails from customers and internal sources
• Perform a wide variety of specialized clerical functions involving compiling and arranging data
• Make computations
• Process all payee updates and direct deposit registrations
• Prepare commission statements and account reconciliation requests
• Direct inquiry calls to the correct departments
• Maintain specialized and comprehensive records and filing
• Resolve discrepancies and may communicate with a variety of administrative and professional employees within and outside the organization

How we do things at CSC is just as important as what we do. Our values empower every team member to provide the highest level of service to our customers and live their full potential. Our core values are a part of what differentiates us as Best in Class.

• Safety Awareness
• Customer Focus
• Integrity, Trust, & Respect
• Drives Engagement
• Teamwork & Collaboration
• Follows Through on Commitments

In this role you will need:

• A high school diploma plus 1 year of related experience (including customer support), or an equivalent combination of education and experience
• The ability to:
  • Read, comprehend and understand instructions, short correspondence, and memos
  • Write correspondence such individual and small group e-mails
  • Apply understanding to carry out written or oral instructions
• Mathematical skills
• Proficient in Microsoft Office
• Clarify, Clarify CSR, AS400 & Salesforce system knowledge is preferable

At CSC, we’re in the business of making things work, for our team members, our clients, and our consumers. We’re the leading provider of commercial laundry services and air-vending solutions throughout the United States, Canada, and Europe. Our Best in Class team of 3,000 dedicated professionals benefit from work that’s steady (but never boring), time to enjoy what matters, appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career. Our work takes us to apartment, condominium, education, hotel and hospitality, and convenience and gas environments around the world. CSC is built on a company legacy that goes back to 1927, and today, we make life easier for over 40 million residents and consumers, property managers, and owners every day.